FAQs
Our school participated last year do we need to re-register this year?
Yes, please go to the registration page and register.
Can other groups besides schools participate?
Yes, any group, school, nursery or organisation can take part.
Is there a minimum order for the individual cards?
No. There is no minimum per school/organisation.
How long does delivery of the cards take?
The entire process from receipt of your order to delivery of cards is within 6 - 8 weeks. the earlier the order the quicker the cards will be returned. We work on a first come first returned basis. But all cards will be returned by early December.
How does the children’s artwork get to Caterpillar Cards?
The co-ordinator collects the artwork from the individual class teachers and sends back to us via our courier in the envelope provided.
Do you print on the inside of the cards or are they left blank?
The standard wording on the inside of the card is "Season's Greetings". You may choose a different greeting, however the entire school must have the same greeting - please speak to us.
The school has run out of the children's artwork templates. What do we do?
More templates can be downloaded from the website.
Do you accept children's artwork that is not on your template?
Artwork must be submitted on Caterpillar Cards templates this is important for scanning and sizing purposes.
Can card designs be submitted by parents, friends or relatives of the children taking part?
Yes, download an extra template and send back with the other templates.
Can a child enter more than one Christmas card design?
Yes, but each one must be treated as a separate order, and purchased at the first pack price of £5.50.
Can the schools submit artwork for cards for any occasion?
Yes, we have produced cards for many other occasions or fund raising events.
My child's name is spelt incorrectly on their sample card, what can I do?
The child's name can be corrected on the parental order form. The co-ordinator will then make this amendment when placing your order.
Can we order reprints?
Yes, via the order form inside your packs of cards.
What drawing materials can be used to create the artwork?
Bold colours work best - felt tips, paints, collage (including paper, fabric...ensure well glued!), and line drawing (2b pencil or ink). Coloured pencils produce variable results. Please do not use cotton wool or two same colours or top of each other.
Do we need to confirm with you that we wish to go ahead?
Yes please, as places are limited please also let us know if you wish to cancel your participation so we can allocate your place to another school or group.
When do we pay for the cards?
An invoice will be sent when the cards are delivered, we require payment 14 days after receipt of our invoice.
Can we charge a different price to the suggested price for the cards?
Yes, we suggest a selling price to parents of £5.50 for the first pack and £4.50 per pack for additional packs, this gives a donation of £1.00 per pack to the school/PTA. You may decide to charge £6.00 and £5.00 which would give a donation of £1.50 per pack of cards, this is up to the co-ordinator to decide.
Do we have to pay any upfront costs or extra for delivery?
No, there are no upfront costs and all carriage and delivery costs are included. The only costs are for the packs of cards when delivered.
Who should cheques be made payable to?
Parents make cheque payable to the school or PTA or organisation running the fund raising. The Co-ordinator collects the individual payments and then pays one cheque for all the cards ordered less the donation of £1.00 per pack, this cheque should be made payable to 'Caterpillar Cards Ltd'.
I do not want my child's name to appear on the back of the card?
If you do not want your child's name to appear on the back of the card please tick the box on the order form.
